This professional development opportunity will equip you to lead discussions on Human Centered Design. This training is designed to provide new methods and processes for you to learn how to put the customer in the center of your services. This training emphasizes the system from the perspective of our customers. Exploring, how we might build better relationships with our customers, our partners, and each other. You will leave this session with strategies to improve touch points with your customers and partners, so you can improve customer experience and customer outcomes. We encourage local leadership to register as a team to learn the same methods, vocabulary and tools strengthening the implementation and work of the coaching model.

• This is a free event
• Participants will attend every session.
• Individual registration is required for all attendees

Register Here